• Each jacket is meticulously handmade
• Crafted by skilled artisans
• Combines timeless style with exceptional craftsmanship
From the time you place the order and complete payment, the artisans will get to work and start making your jacket. From tailoring it to delivering it direct to your doorsteps anywhere worldwide. All orders will arrive within 30 days from the date of purchase, subject to standard international shipping conditions. You can track your shipment.
Because our products are made-to-order, we do not accept returns or offer refunds for issues arising from incorrect measurements submitted by the customer. Please ensure all measurements are accurate before placing your order. We recommend using our detailed measuring guide or consulting a tailor for assistance.
Refunds or replacements will only be considered if the jacket is made with incorrect measurements that deviate significantly from what was provided, or if there is a clear manufacturing defect on our part. In such rare cases, please contact us within 7 days of receiving your order, including photos and a detailed explanation of the issue.
Do note that shades and color may vary from the photo and this is not included in defect, as we are dealing with natural materials which are bound to show varied shades.
We are committed to your satisfaction and will work with you to resolve any concerns within reasonable and fair terms.
